Privacy Policy
We (also referred to as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide on the Trunex Forge website (the “website”).
We will stand by these principles:
- To be transparent about our collection and processing of your personal information:
Our aim is to empower you to make informed choices about how your personal data is used and processed. That’s why we’ve developed this website: to communicate clearly the practices we follow. We employ a range of methods and procedures to provide you with accessible, relevant information on the handling of personal data.
If we determine that you require specific details, we will provide the information at the appropriate date and time.
We are pleased to answer any questions you may have and clarify any legal limitations. You can reach us by email at the address below: info@.
- Personal data will be used solely for the purposes outlined in this policy.
We may process Personal Data for various purposes, including providing you access to our website, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, facilitating the maintenance and delivery of the Services, complying with legal and regulatory requirements, and conducting administrative and business activities to support the delivery and use of the Services.
We also process your personal data to better understand your preferences and needs.
- To utilise robust tools to protect your personal data rights:
We’ve committed substantial resources to enable you to exercise your rights. Contact us at any time to request your personal data. We can amend or delete it, restrict its processing for specific or general purposes, or transfer it to you or a third party. We will accommodate your requests.
- Safeguard your personal data:
While we cannot guarantee absolute security for your personal data, we will continue to employ a variety of methods and techniques to protect it.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals and explains how it is processed, shared with third parties, secured, and managed.
This Policy concerns information relating to an identified or identifiable natural person. A natural person is deemed identifiable if they can be recognised directly or via a combination of additional information that we hold or can access.
The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring and storage of personal data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect personal information from anyone under 18, nor do we knowingly allow minors to access our services. Should we inadvertently receive data from a user under 18, we will immediately and permanently remove any such data from our records.
2. What personal data do we hold about you?
When you access our services and channels or visit our website, we collect personal data. In some cases, we may ask you to provide this information. In others, we obtain it by analysing how you use our services and channels or by receiving your details from our third-party partners.
3. There is no obligation to disclose personal information to the company, nor are there any consequences.
You are under no obligation to provide us with personal data. However, in certain circumstances, choosing not to share this information may impede our ability to deliver services or prevent users from accessing the website.
4. What types of personal data do we collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including IP address, access date and time), language preferences, software crash logs, browser type, and device details. This information is not private and cannot be used to identify you.
Personal Data We receive from you: Any personal data you voluntarily provide when you connect to a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, telephone number and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your personal data is processed by the company for the purposes set out in this section and in accordance with the relevant legal basis.
Without a valid legal basis, the company is not authorised to process your personal data. The legal grounds under which it may do so are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website, enabling us to transfer it to a third-party trading platform.
- The Company or a third party may require processing to pursue legitimate interests. For example, this may be necessary to enhance our services or defend legal claims.
- Processing must comply with legal obligations.
Contact us by email for more information on the processing required to safeguard your legitimate interests.
Below is a list of reasons and legal grounds on which we may process the personal data you provide. Personal data.
To share your personal information with third parties upon your request to enable access to digital trading
If you request it, we may ask you for personal data to forward to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
We need your personal data to respond to any requests, questions or concerns you may have regarding our services.
Processing is necessary for the legitimate interests of the company or a third party.
To fulfil any legal, administrative or judicial obligation, personal data is processed in accordance with applicable requirements.
Processing is necessary to comply with legal obligations.
To enhance our services, we may use personal data we collect. This includes, among other things, crash and malfunction reports related to the services.
The company's legitimate interests, or those of a third party, must be processed.
Preventing Fraud and Misuse of Our Services
We conduct and manage activities that align with our service requirements, including back-office operations, business development, strategic decision-making and oversight mechanisms, etc.
The company’s legitimate interests, as well as those of any third party, must be processed.
To conduct analysis and support decision-making on various issues, we employ a range of analytical techniques, including statistical methods.
The company’s legitimate interests or those of a third party must be processed.
To safeguard our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. In order to protect these rights, interests and assets, or those of third parties, we may process personal data in full compliance with applicable laws, regulations, agreements, conditions, terms and policies.
The legitimate interests of the company or those of a third party must be processed.
6. Transfer of Personal Data to Third Parties
The company may also share personal data—including IP address information—with third-party companies that provide services to us, such as hosting and storage providers, for the analysis of user experiences.
You may also request that we pass your personal data to third-party trading platforms. In such cases, we will share the personal data you provide with those platforms. Their use of your data is subject to their privacy policies, and it may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities or business partners. This provides the resources needed to enhance and improve the products and services offered to customers.
Where it is necessary to protect the rights of third parties or safeguard assets, the Company may disclose personal data to relevant regulatory, local or other official authorities.
We may also share your personal data with potential investors, buyers or lenders to the company or any group company if such a transaction occurs (including the transfer or sale of assets of the company or any group entity), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any group business.
7. Cookies and Third-Party Services
We may engage third-party services, such as advertising providers or analytics firms. These partners may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your browsing habits and preferences to enhance your experience, remember your settings and personalise the products and services you might enjoy. Cookies are also used for statistical and analytical purposes.
Certain cookies we use are session cookies. They are temporarily stored on your device and last only until you close your browser. Other cookies are persistent, remaining on your device for a set period after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the site.
Types of cookies:
We may use them according to their intended purpose:
Cookies are strictly necessary
These cookies are essential to access the features you’ve requested and to navigate our website. They enable us to provide the information, products and services you’ve requested.
They enable your device to download and stream data. This allows you to navigate the website, use its features and then return to pages you’ve previously visited.
Cookies collect personal data, such as your username and last login date, to confirm you are logged into the site.
Session cookies are removed when you close your web browser.
Functionality cookies
Cookies allow us to recognise you each time you visit our site and remember your preferences and settings.
They remain active until their expiration date and are retained even after the browser closes.
Cookies for performance
We use cookies to collect statistical data on the site’s performance and to enhance its functionality. They also enable us to analyse our website.
Cookies store anonymous data that cannot be linked to any identified or identifiable natural person.
These cookies are removed when you close your browser. Others remain valid indefinitely.
Cookies have been blocked or removed
To block or remove cookies, you need to adjust your browser settings. Below are links to guide you through the process for some of the most widely used browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please be aware that some or all of the website’s functions and features may not work as expected if this happens.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfil the purposes detailed in this policy, or for any additional period required by applicable laws, regulations, policies or orders.
We will share your information with third-party trading platforms for 12 months. If you agree, we will extend this data sharing for another 12 months.
We regularly review our retained Personal Data to ensure it remains necessary.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries or to international organisations and jurisdictions (for example, a third country beyond your place of residence). The Company takes all necessary measures to safeguard the personal data you provide and to ensure that data subjects and recipients of the data can assert their rights and obtain effective legal recourse.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to an enforceable, legally binding agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with the European Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide details of the security measures we use to protect your personal data when it is transferred to third-party countries or international organisations. Please email us at info@wealthwaydigital.uk
10. Protecting Personal Data
We have implemented appropriate organisational and technical safeguards to protect personal data. This includes preventing its accidental or unauthorised destruction, loss or alteration.
We cannot guarantee or warrant that the security of your personal data will be maintained without error, nor can we be held liable for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, any personal data exposed due to transmission errors, unauthorised third-party access or any other cause beyond our control.
In the event that we are legally or otherwise obligated to do so, we may need to disclose your personal data to third parties, such as public authorities. We do not control how these third parties protect and secure your personal data in those cases.
Transferring personal data online cannot be completely secure. The Company cannot guarantee the protection of any personal data you send to us over the Internet.
11. Hyperlinks to Third-Party Websites
Links to third-party sites and applications on this website are not overseen by the company. We accept no responsibility for how these external sites or apps gather or process personal data. This Policy does not apply to actions taken on such platforms.
When you visit any of the third-party websites or apps we recommend, please read their privacy policies before deciding to access or use them. We also suggest providing any personal data directly to those third parties.
12. Updates to this Policy
This policy may be updated at any time. We will notify you of any changes by posting the updated policy on our website. For significant revisions, we will also endeavour to inform you through appropriate channels and publish an announcement on our site. Unless otherwise specified, amendments become effective upon publication of the revised policy.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to verify the accuracy of any personal data we hold about you, correct any errors and delete any data we no longer require. You may also limit how your personal information is processed.
If you are an EEA resident, please refer to this page:
You can access your rights regarding the personal data you provide. To exercise any of these rights, please email the address below.
Access rights
The Company is able to verify the accuracy of any personal data being processed about you. If so, you are entitled to access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be made available electronically.
The right to access personal data must not conflict with others’ rights and freedoms. If a request would harm another person’s rights or freedoms, the company may refuse to comply or limit its compliance with the request.
Right to rectification
The Company may rectify any inaccurate personal data. You may request that any incomplete personal data about you be rectified, taking into account the reason for processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and no legal basis for processing remains; (c) You object at any time, for reasons specific to your situation, to processing your personal data based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; (f) Personal data must be erased to comply with a legal obligation of the company.
This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you may ask the company to limit its processing.
If you request a restriction on your personal data, we will retain it only with your consent, to establish, exercise or defend legal rights, to protect the rights of another natural person, or where retention is necessary for reasons of substantial public interest within the European Union or its member states.
Right to Data Portability
If the process is performed by an automated system based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another data controller, if technically feasible. Exercising your right to data portability does not alter your right to erasure. Your right to data portability does not infringe upon the rights or liberties of others.
Right to challenge
You have the right to object at any time to any processing of your personal data based on legitimate interests pursued by us or a third party. This includes profiling conducted solely on that basis. If we can demonstrate compelling legitimate grounds for such processing, we will be unable to continue unless you can show that those grounds are outweighed by your rights, freedoms or interests, or by the exercise, establishment or defence of legal claims.
You have the right at any time to object to the processing of your personal data for direct marketing purposes.
Right to Decline Consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing carried out prior to your withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may appeal to the supervisory authority established by a member state to protect individuals’ fundamental rights in connection with the processing of personal data within the European Union.
EU and Member State laws may restrict your rights regarding your personal data, as detailed in section 13.
We will supply the requested information pursuant to your rights under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the nature and volume of requests. Within one month of receipt, we will notify you of any extension and its rationale.
Subject to section 13 of the law, we will provide the information you request under that section free of charge. However, if the request is unjustified or excessive—particularly if repeated—we may charge a reasonable fee to cover administrative costs for supplying the information or processing the requested action. We may also decline to act.
If we have any doubts regarding the identity of the person who submitted your request, the company may ask for additional information to verify your identity.